What is the Lapasa cash back program?
Lapasa cash back is for the Amazon customers of Lapasa who may get cash back by
using their Amazon Order ID (Valid ID is from 01-01-2018 to now) to register on www.asas.com/cb.
Also it is for the customers who purchase on our website by using their Order ID.
How to join Lapasa cash back campaign?
You may need to be a Lapasa 's Amazon customer firstly with one or more Amazon Order ID in valid time
(Only the ID in 01-01-2018 till now be allowed to join the cash back program) OR You may need to shop
on our website.Then please go to www.asas.com/cb to join in.
How much the cash back i will get at once?
It is random and up to 10 USD every time.
What currency will you cash back?
We only cash back USD via PayPal or Venmo.
How long it will take for my cash back to my account?
Cash back will be in your account within 2 working days. Please go to "my account"-"cashback center“ to check the processing of cash back or feel free to contact us email@example.com.
How many times may I join the cash back campain?
Every one Amazon Order ID or our website Order ID can only be used once and you can multiply join the cashback as long as you have one more valid Amazon Order ID.(Amazon Valid ID is from 01-01-2018 to now.)
How long is the code valid?
The promo code is valid within 30days since you get it.
May I use the code to shop with all LAPASA's Items on www.asas.com?
Yes，you will be allowed to use the code to purchase all the Lapasa items on our website in valid time
( Code is valid in 30 days).
How many times I can use the Amazon code?
You will be allowed to use the code multiple times as long as the code is in valid time.(Code is valid in 30 days)
How to contact Lapasa team for any issue?
Contact us: firstname.lastname@example.org
We will give you a response as soon as possible, usually it takes 12 working hours.
I wrote down wrong cash back account, how to correct it?
If you verified your Amazon order ID, please contact us (email@example.com) and provide your correct account.
We will re-edit your account for you as soon as possible and inform you via email.
If you did not verify your Amazon order ID, please go back to the previous step page and re-edit your account.
May I join the cash back program if I don't have PayPal or Venmo account?
We only cash back via PayPal or Venmo so far.
Where to find the Amazon Order ID？
To search your Amazon order history, open Amazon on the web and click Orders in the top right corner. Just above your list of previous orders, you'll see a search box. Enter your search terms in this box and click Search Orders.
Also, Amazon will send you a tracking information after you purchase and you can check the email from Amazon to find the order details.
Why is my order ID is invalid?
Please make sure your Amazon order ID is from 01012018 till now and the order’s status must be payment completed. Moreover, the Amazon order ID can only be used once.
Please make sure your website order ID is completely purchased and received.
Why does it not work when I click the buttons of cashback?
Please check if the browser you use has been updated to the newest version yet.
Also we suggest you that use Google Chrome or Firefox browser.
Why didn’t I receive the cashback payment?
It could be that you haven't' set up USD currency on your PayPal account so can't accept the payment.
You could open a USD currency on your PayPal account to solve the problem.
Here're the steps:
1.Go to Wallet (www.paypal.com/myaccount/money)---"Paypal Balance".
2.Click on “Add a currency”
3.Select the currency “USD”
If any question or problem, please contact us firstname.lastname@example.org